Our Annual Leadership Conference is an awesome opportunity for our managers and corporate team to get together to learn, exchange ideas, collaborate, celebrate the prior year, and have a blast! Each year we aim to strengthen and enrich the individuals charged with keeping the company spirit strong across the portfolio. The conference brings together 200+ leaders across our Venterra communities and corporate offices for a 3-day event. Venterra Leadership Conference 2019 was held off the river walk in San Antonio, TX, where Experience Leaders had a chance to learn and have a great time at the innovation-focused event!
Among other topics, areas covered in speeches at the leadership conference this year included innovation as it relates to the power of customer choice, the power of social media in recruitment efforts, ways to increase efficiency when it comes to task management at work, changing demographics in our regions and in the U.S., and keynote speaker, John DiJulius, of the DiJulius group, inspired our leaders to help be part of the customer service revolution before signing copies of his latest book, The Customer Service Revolution, for our leaders to take home. Festivities at the Venterra Leadership Conference also included our annual trade show where dog toys were collected from attendees for donation to
San Antonio Pets Alive, a Manager Appreciation Night at Margaritaville, prize giveaways, the announcement of our 2018 WOW-EE Grand Prize Winner, and Better Living breaks that included games, yoga, and even a healthy cooking demo, and our 2018 “Of the Region” Maintenance and Community Manager Winners were gifted a margarita machine in line with our Margaritaville theme. The 2020 conference will be held at the Hilton Americas in Houston.